Privacy Policy

Products

Privacy Policy Statement

PlusHeat is dedicated to protecting your privacy. Information that is collected is used to improve the web content, investigate possible problems, and to help PlusHeat in general understand how you are interacting with this website and to present you with relevant products. The following explains the information gathering and dissemination practices of PlusHeat.

Information Collected

PlusHeat may collect email, address, demographic, and credit card information when users perform the following actions on this website:

Place an order
Request a information or mailings
Request feedback or support

How Collected Information Is Used

The Information collected from users allows PlusHeat to:

Send orders and information
Receive payment for products and services
Contact users regarding orders
Send online Catalogs, virtual newsletters, and or other promotional offers via email
Email order information, newsletters, or other promotional offers
Assist users or provide feedback for products and services
Improve products and services
Enhance and personalize your shopping experience

PlusHeat may contract with other companies to provide certain services, including credit card processing, shipping, e-mail distribution, market research, and promotion management. PlusHeat will provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone else.

PlusHeat may make a mailing list using names, addresses, and information concerning general shopping activity. This information may be made available to carefully screened retailers whose products PlusHeat believes will be of interest to you. If you prefer that we do not share any information with these companies, please contact PlusHeat as listed below.

On rare occasions, PlusHeat may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. PlusHeat may also share information with companies assisting in fraud protection or investigation. PlusHeat does not provide information to these agencies or companies for marketing or commercial purposes.

Outside Links

This site may contain outside links causing users to navigate away from the site. PlusHeat is not responsible for the privacy practices or the content of such websites.

Cookies and IP Addresses

Cookies are used to enhance and personalize your online shopping experience, so that information you receive is more relevant. Cookies are used for items such as, keeping track of products in your shopping cart and monitoring how users navigate through the site. This website logs IP addresses for system administration purposes. IP addresses are used to help diagnose problems with PlusHeat's server, and to administer this website. IP addresses are logged to track a user's session. This gives PlusHeat an idea of which parts of the site users are visiting. PlusHeat does not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous unless you are logged in or have supplied PlusHeat with your personal information.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under PlusHeat’s control. When you make a purchase, request information, or otherwise disclose information on this website, your transactional information is safely transmitted in an encrypted format.

Opt-Out

Users may opt-out of receiving future electronic or postal mailings by emailing us at service@plusheat.com or calling toll-free at 562-431-1315. Please note that PlusHeat may still need to have your email address to contact you regarding an order or service requested.